BANG OLUFSEN SERIAL NUMBER CHECK UPDATE

BANG OLUFSEN SERIAL NUMBER CHECK UPDATE

I have neither one!!!!! How did that happen? Same as the thousands of others since 2016 - Windows does an update and poof the B&O is gone as is the beautiful display. It was entirely due to the Nvidia Graphics and Bang & Olufsen. With so many other good choices Dell, Asus in particular, why did I decide on the Envy. On May 15th, for $1,700, I purchased an HP Envy 27'. Then after about a minute, more sound from the right side above the keyboard and richer sound because I heard a 'tick' and then the sound kicked in more fully. Sound thin and tinny and mostly coming from the left side of the speaker above the keyboard (and even more sound from the bottom of the unit). Shortly after the tech left my home, the problem reoccured as I described it above. When the tech was done, we played some audio files for a few minutes and they sounded great. HP sent a tech to replace the 2 speakers and the subwoofer today.

Based on that, HP said it is a hardware issue and not a software issue. I don't experience the problem with my earphones plugged in only with the sound coming through the speakers. With HP remote access, a support tech completely uninstalled the drivers, reinstalled them, and also updated the BIOS. I've noticed that sometimes after a minute or two the right-speaker and/or subwoofer will kick in and the sound will be richer other times it won't kick in at all. I've had the same problem on my HP Envy 15T-ae100 with Bang & Olufsen speakers.

Bang olufsen serial number check